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Questions to Ask When Hiring a Commercial Cleaning Company

In Scottish folklore, a brownie is a mythical fairy that enters your home at night and cleans it without ever being seen. Wouldn’t it be great if you could have such a magical brownie for your company?

Here’s the thing: you absolutely can!

Commercial cleaning companies are the modern-day brownies. They too clean your building when you’re not even there. The only difference between is that there’s nothing mythical about cleaning companies.

However, finding the ideal company that meets all your needs is far from easy. You have to ask plenty of questions and keep an eye out for red flags.

To keep things simple, here are 5 key questions to help you determine whether the company you’re considering is worth hiring.

1. Which cleaning services do you offer?

Let’s start with the first thing you must consider. Which cleaning services does your company actually need?

For instance, you might want regular cleaning for your boardrooms, kitchen areas, and bathrooms. Put everything in a list on paper or your phone.

The next step is to present that list of requirements to your cleaning company during the initial consultation. What you’re looking for are detailed insights into how the company plans on tackling your project.

If they don’t go into detail, that’s a red flag. It means the company you’re considering is run by people who either don’t know what they’re doing or just don’t care. In either case, they’re not your best option.

However, if you must work with them for any reason, don’t be afraid to ask for details. Discussing the finer details is the key to making sure you’ll get what you’re looking for.

2. Can you work on my schedule?

With the finer details settled, you need to find out whether they can work around the schedule of your company.

If their schedule doesn’t line up with yours, and they’re not willing to do anything about it, you’ll most likely have to look for someone else.

There are a few things more distracting than the droning of a hoover, disturbance from cleaners working in the background, or having to move out of their way to let them do their job.

3. Will they bring their own equipment and supplies?

Taking time out of your daily schedule and driving to the supermarket to stock up on cleaning supplies is probably not the best use of your time. That’s not how you imagined outsourcing to a professional would look like, did you?

Having to go all the way to the supermarket to look for stuff you have little knowledge of can be time-consuming and stressful — when the reason you’re spending money on a cleaning company is to save time and stress less.

That’s why it’s important to always confirm whether the cleaning company will bring their own equipment and supplies as part of the service. You’d be surprised by the number of companies that don’t include this.

4. Do you have proper insurance?

Unfortunately, accidents can happen even when doing something as mundane as regular cleaning. In case you have a facility with lots of heavy machinery, the risk goes up considerably and you may be held liable for it. That’s why working with insured cleaning companies is so important.

So before you sign a contract, ask for some verification of the company’s insurance policy. Your ideal match will be a company that has full coverage.

5. What happens if their staff member takes leave?

You need a guarantee that when a member of the cleaning team is sick or away for any reason, it won’t affect your service. While most professional companies send someone else as a backup, many don’t.

So before signing a contract, be sure to discuss the company’s backup policy.

There you have it! The 5 key questions to find the best commercial cleaning service in Maryland that will create a clean and healthy workplace for yourself and your team.

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